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Customer Service Software

7OfficeAnywhereMacintosh 4.0

No Image Easy to use small business Customer Relations Management (CRM) for sales cycle management. Report on sales calls, schedule follow up contacts, send eMail proposals and estimates with attachments. Quickly and easily categorize and prioritize customers and prospects in unlimited ways. Never let a customer become overlooked or forgotten. This hosted, secure solution can be accessed 24/7 from any computer with a high speed internet connection.



Live Chat Software for Customer Support 1.5: Add live chat features to your existing web site and watch your sales soar.
Live Chat Software for Customer Support 1.5

customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively extend chat invitations to your site visitors. Quickly direct them to the information they seek or announce a sales promotion. Live Chat Customer Support ’s fully customizable Chat interface provides customers with an enriched user experience. Our live help solution delivers top-rated customer support to

chat tool, web chat, live help, chat, live support chat, hosted chat, live chat software, online chat, live chat customer support, chat host, live support software, live help for web site, instant messaging software



Service Master Software 8.6.3: Service Master allows your employees to create, print and track work orders.
Service Master Software 8.6.3

software application transforms your current antiquated paper and filing system into a highly functional computerized system. Service Master Software can be networked and has free web updates via the application or website. Prints on standard printer & paper. Disk backup and restore. Work order includes both service person, and customer sections. Notifies you of prior special information, and phone numbers when adding new work order. Duplicate work

security deposit, landlord, apartment, motel, work order, eviction, apartments, evictions, maintenance, property, work orders, service order, hotel


Basic Invoicing 1: Freelance/Home Office invoicing made simple
Basic Invoicing 1

-Secure database that can only be opened using LTC Basic Invoicing software. -Optional login to protect software access. -Easy to read summary of customer services and invoices. -Account balance summary information. -Easy to use reporting. -Only one file to backup. -Optimized for Freelance, Home, and Small Office use with up to 3000 customers. -Data integrity checks, and built in database repair feature. -Designed for Windows®

report, invoice, customer, project, service, manage


WorkOrder XP 2.0: Work order and service management software
WorkOrder XP 2.0

WorkOrder`s service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.

dispatch, preventative maintenance, repair shop, service management, help desk software, service, work order software, service scheduling


TRVProtect Antivirus Service 8.0: Trend Micro OfficeScan Managed Antivirus Service. Ideal for home and businesses
TRVProtect Antivirus Service 8.0

Offering top-class Trend Micro OfficeScan Corporate Edition software, our managed antivirus service protects you against viruses, spyware and other Internet security threats. Malicious web sites are blocked using the new "Web Reputation" service. Simply install the client software on all your computers! Beyond the easy-to-understand client software, our managed service also includes access to our unique "Security Center" reporting portal

managed anti spyware, outsourced anti spyware, officescan, outsourced antivirus, trend micro, anti spyware, firewall, intrusion detection, managed antivirus, trvprotect, personal firewall


Querybot Web Knowledgebase/FAQ 1.3: Adds a powerful interactive FAQ/Knowledgebase integrated with email to websites
Querybot Web Knowledgebase/FAQ 1.3

customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service. The system also maintains complete statistics so you know what questions your customers are asking and whether or not they

base, knowledge, service, questions, email, autoresponder, html, customer, knowledgebase, frequent


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World IT News

  • Oasis CRM Announces New QuickBooks InterfaceCHARLOTTE, NC--(Marketwire - August 22, 2008) - KnowTia Corporation announced that the OasisCRM product line will now be enhanced with an enhanced interface toQuickBooks Pro, Premier & Enterprise Solutions. New features includeintegrated automated contract billing interface as well as detailedinventory & order management. These features coupled with their alreadyexistent real-time integration with both Intuit QuickBooks product lines,makes Oasis CRM truly a standalone "Total Business Solution."
  • PeerApp Demonstrates at the CableLabs Summer Conference How Its Caching Technology Alleviates Upstream P2P TrafficNEWTON, MA--(Marketwire - August 22, 2008) - PeerAppLtd. , the leader in intelligent media caching and content accelerationsolutions for the Video Internet, recently demonstrated at the CableLabs© annual Summer Conference its upstream caching technology and how it can be deployed as a networkoptimization tool to reduce the P2P traffic impact on the "last mile"network without affecting user applications. PeerApp participated in the CableLabs Innovation Showcase which is aspecial event where companies present and demonstrate new, innovativetechnologies. The conference audience is cable system operators from theassociation and this year was attended by more than 250 top technology andstrategic executives.
  • Canadian Internet Service Provider Shuts Down Internet Hate SiteCanada shows leadership in promotion of tolerance and understanding by combating hate-based websites
  • Un fournisseur d'accès Internet canadien fait fermer un site de haineLe Canada mène la lutte pour la défense de la tolérance et de la compréhension en s'opposant aux sites Web haineux
  • Webkinz World, the Hottest Kids' Site in North America, is Going GlobalTORONTO, ONTARIO--(Marketwire - Aug. 22, 2008) - Webkinz World(TM), the premiere children's virtual world, is now actively growing around the world as children everywhere want to share in the fun. In response to worldwide demand, key elements of Webkinz World will be translated over the next several months in phases. Global participation is expected to increase dramatically. Members of Webkinz World will soon be able to play online with friends all over the world. The multi-award-winning site has seen skyrocketing growth across North America since its launch three years ago. Children purchase a soft plush pet with a secret code, which allows them to adopt a virtual pet online. In Webkinz World, they care for their pets, decorate rooms and earn virtual money by playing games and quizzes and doing small jobs. Members can visit with 'friends' on the site and ensure their pets are happy, healthy and content.